Privacy Policy

Effective Date: October 16, 2025

1. Introduction

AI MARKETING SALES LLC ("we," "us," or "our") is dedicated to upholding the highest standards of privacy and data protection. This Privacy Policy provides a detailed overview of how we collect, use, secure, and disclose personal information when you visit our website, use our services, or interact with our communications, including Application-to-Person (A2P) messaging. This policy is designed to comply with key privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA), the Telephone Consumer Protection Act (TCPA), and other relevant data protection laws.

By using our website and services, you acknowledge and consent to the data practices described in this Privacy Policy. If you do not agree with the terms outlined herein, please refrain from using our website and services.

2. Information We Collect

We collect various types of information to deliver and enhance our services. The categories of information we collect are as follows:

2.1. Personal Information

When you register for our services, subscribe to our newsletter, request information, or otherwise interact with us, we may collect personal information that can be used to identify you. This includes, but is not limited to:

• Identifiers: Name, email address, phone number, and mailing address.
• Commercial Information: Records of products or services purchased, obtained, or considered.

2.2. Protected Health Information (PHI)

In the course of providing our services, we may handle "Protected Health Information" (PHI) as defined under HIPAA. This information is subject to stringent protection standards. PHI is any individually identifiable health information related to:

• An individual's past, present, or future physical or mental health or condition.
• The provision of health care to an individual.
• The past, present, or future payment for the provision of health care to an individual.

We are committed to protecting the privacy and security of PHI in accordance with our obligations as a Business Associate under HIPAA. Specific uses and disclosures of PHI are governed by our Business Associate Agreements (BAAs) with covered entities.

2.3. Communications and Messaging Data

If you opt-in to receive communications from us, including A2P messages, we collect and store data related to these interactions. This includes:

• Your phone number and the explicit consent you provide.
• The content, time, and date of messages sent and received.
• Your interactions with our messages, such as opt-out requests.

2.4. Usage and Device Information

We automatically collect information about how you interact with our website and services through cookies and other tracking technologies. This information helps us improve our platform and personalize your experience. This data includes:

• Device Information: IP address, device type, browser type, and operating system.
• Usage Data: Pages visited, features used, time spent on our site, and referring URLs.

3. How We Use Your Information

We use the information we collect for various purposes, all aimed at providing and improving our services while maintaining compliance with applicable laws.

• To Provide and Manage Services: We use your personal information to respond to your inquiries, deliver products and services, process payments, and manage your account.
• To Send Communications: With your explicit consent, we use your contact information to send transactional, informational, and promotional messages. This includes A2P messages for marketing and service-related updates.
• To Improve Our Services: We analyze usage data to understand user behavior, enhance our website and services, and develop new features. This allows us to offer a more personalized and user-friendly experience.
• For Compliance and Legal Obligations: We use and retain your information to comply with legal and regulatory requirements, including documenting consent for TCPA purposes and adhering to our obligations under HIPAA. This may also include responding to legal requests and preventing fraudulent or illegal activities.

4. TCPA Compliance

We are committed to full compliance with the Telephone Consumer Protection Act (TCPA). Our communication practices are designed to respect your privacy and choices.

4.1. Prior Express Written Consent

We will not send you automated marketing or promotional messages without first obtaining your prior express written consent. When you provide consent, you will be informed of the following:

• The specific identity of the company that will be contacting you.
• That you may be contacted via an automatic telephone dialing system (ATDS) or with a prerecorded message.
• That your consent is not a condition of purchasing any goods or services.

4.2. Opt-Out Mechanism

You have the right to opt-out of receiving marketing communications from us at any time. You can do so by replying "STOP" to any text message you receive from us. We will process your request promptly and maintain a record of your opt-out preference.

4.3. Time of Call Restrictions

We adhere to federal and state regulations regarding the timing of telemarketing calls and text messages. We will not contact you before 8:00 a.m. or after 9:00 p.m. in your local time zone.

5. HIPAA Compliance

As a Business Associate, we have a legal obligation to protect the privacy and security of PHI. We have implemented comprehensive safeguards to ensure that all PHI is handled in accordance with HIPAA regulations.

5.1. Use and Disclosure of PHI

We will only use or disclose PHI as permitted by our Business Associate Agreements (BAAs) with covered entities or as required by law. All uses and disclosures are limited to the minimum necessary to accomplish the intended purpose.

5.2. Safeguards for PHI

We have implemented administrative, physical, and technical safeguards to protect PHI from unauthorized access, use, or disclosure. These safeguards include:

• Administrative Safeguards: Written privacy and security policies, employee training, and designated privacy and security officers.
• Physical Safeguards: Secure data centers and access controls to our facilities.
• Technical Safeguards: Encryption of PHI both in transit and at rest, access controls, and audit logs.

5.3. Breach Notification

In the event of a breach of unsecured PHI, we will notify the covered entity without unreasonable delay and no later than 60 days after the discovery of the breach. We will also cooperate with the covered entity to notify affected individuals as required by law.

6. Data Protection and Security

We take the security of your personal information very seriously and have implemented a range of security measures to protect it from unauthorized access, use, or disclosure. Our security program is designed to protect the confidentiality, integrity, and availability of your data.

6.1. Security Measures

Our security measures include, but are not limited to:

• Encryption: We use industry-standard encryption to protect your data both in transit and at rest.
• Access Controls: Access to personal information is restricted to authorized personnel who have a legitimate business need to access it.
• Regular Security Assessments: We conduct regular risk assessments and security audits to identify and address potential vulnerabilities.
• Incident Response Plan: We have an incident response plan in place to respond to and mitigate the impact of any data security incidents.

6.2. Data Breach Notification

In the event of a data breach involving your personal information, we will notify you and any applicable regulatory authorities in accordance with applicable laws. We will provide you with information about the breach, the data that was compromised, and the steps we are taking to address the breach and prevent future incidents.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and administer the site. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website and services.

8. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this policy. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

9. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will securely delete or anonymize your information when it is no longer needed.

10. Your Rights and Choices

You have certain rights regarding your personal information, subject to local data protection laws. These may include the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to certain legal limitations.
• Opt-Out: Opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at the email address provided below.

11. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AI MARKETING SALES LLC
470 W Broad St #1016
Columbus, OH 43215
Email: [email protected]
Phone: +1 628-313-5080